The coffeehouse whose website became a register
The Pharmacy Coffeehouse wanted customers ordering online, not just at the counter. Untangled Work guided them there: a website built with Claude, help claiming their Google Business listing, their POS tied to the site for online ordering, and workflows that steer customers into their rewards program.
Where the hours were going.
The coffeehouse had regulars, a rewards program, and a point-of-sale system that worked fine at the counter — and a web presence that did none of that work for them. Customers who searched found little; customers who wanted to order ahead couldn't.
For a small food business, that's revenue standing outside the door.
Built side by side — not handed down.
We built the website together using Claude — pages shaped around what coffee customers actually look for, in the shop's own voice.
We helped them claim their Google Business listing, so the shop shows up where local customers actually search. We tied their POS system to the website, so online ordering isn't a separate system to manage — it's the same register, reached from a phone.
And we set up workflows that steer customers into the rewards program they already had, so every order builds the relationship instead of ending it.
Online ordering up and running, and a rewards program that grows itself.
Online ordering is up and running, straight into the POS. The Google listing is theirs. The rewards program grows as a side effect of ordinary orders.
The stack belongs to the coffeehouse — their accounts, their systems, their customers.
In coffeehouse? AI for Restaurants shows what we’d untangle first in your shop — or browse the other case studies.
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