Your busywork, untangled.
Plain-English AI training for small and family-run businesses across Memphis and the Mid-South. We teach your people — the office manager, the bookkeeper, the family member who does a bit of everything — to hand repetitive work to AI, on your actual work. No hype. No jargon. Just hours back every week.
Book a quick callSee how it worksA real 1-on-1 chat — a real person giving real answers, no charge.
Serving Memphis, Bartlett, Collierville, Germantown, Southaven, and the greater Mid-South.
Every business has a tangle.
These are the things owners tell us they’ve “just always done by hand.”
Every one of these can be handed to AI — if someone shows your team how, on your real work, in words they understand. That’s what we do.
Three steps from tangled to done.
We find your tangles
An on-site assessment, scheduled around your week. We sit with each job role — front office, shop floor, management — and map the repetitive work eating their week. You get a written list of the 3–5 best places AI can help, with the time savings estimated.
We train your people
Weekly or monthly hands-on sessions, by role — in person or over a screen share, whichever you prefer — using tools like Claude and Claude Cowork. No slideshows about “the future of AI” — your team works on their own real tasks and leaves each session with something working.
We build it in, together
The best workflows become permanent: documented, repeatable, and owned by your team — not by us. When we’re done, you don’t need us. That’s the point.
Good. Skeptical owners make our best students.
Nobody gets replaced
We point AI at the work nobody was hired to do — the retyping, the chasing, the Sunday-night books. Your crew keeps doing the skilled work customers actually pay for.
Nobody needs to be a computer person
If your bookkeeper is your spouse, your cousin, or a retired teacher who “just helps out,” that’s exactly who we train. If they can send a text, they can do this.
You stay in control
AI drafts; your people approve. Nothing goes to a customer, a vendor, or the bank without a human looking at it first — and you can see everything it does.
We’ve already done this — for businesses like yours.
The sign shop that stopped drowning in paperwork
A Memphis-area sign company was quoting, invoicing, and answering vendor emails entirely by hand. We helped them build AI workflows around their actual quoting and design process.
→ Hours of admin work reclaimed every week, without hiring.
The pallet company customers can finally find
Bluff City Pallet needed to show up when contractors search for pallets in Memphis. We helped them build AI-assisted SEO workflows and rebuild their website around what customers actually search for.
→ A repeatable content process their team runs themselves.
The coffeehouse whose website became a register
The Pharmacy Coffeehouse wanted customers ordering online, not just at the counter. We guided them there: a website built with Claude, help claiming their Google Business listing, their POS tied to the site for online ordering, and workflows that steer customers into their rewards program.
→ Online ordering up and running, and a rewards program that grows itself.
See what we untangle in your line of work: sign shops, contractors & trades, medical & dental offices, restaurants, manufacturers, and retail shops.
Raised in a sign shop. Twenty years in enterprise IT.
Untangled Work is a family business — my wife and I, same as most of the businesses we serve. I grew up in my dad’s Memphis sign company, spent twenty years in enterprise IT, and today run a small sign business of my own — shop, day job, family, the same juggling act as yours.
And the honest origin story? My wife wanted more time with me. So I used AI to untangle my own workflows — the quoting, the paperwork, the after-hours catch-up — and got my evenings back. Untangled Work exists to guide other owners to the same place. Read the whole story →
- First Horizon Bank
- Dell
- International Paper
- AutoZone
- K-12 Public Education
Our whole promise in one line: work comes in tangled, goes out straight.
Start small. Grow when it’s working.
Every engagement starts with a quick call — no charge, just to make sure it’s a fit and grab a few basics — then the assessment: a flat $500, credited toward any plan, so you’re never buying training you don’t need. And do the math on your own time: one untangled workflow usually gives hours back every week. It pays for itself the first month.
Workflow Assessment
For owners who want a clear starting point
- On-site visit, scheduled around your week
- Sit-downs with each job role
- Written report: your top 3–5 AI opportunities
- Estimated hours saved for each
- Flat $500 — credited toward any plan
Team Training
For businesses ready to build the habit
- Weekly or monthly sessions, by role
- In person or by screen share — your choice
- Hands-on with Claude & Claude Cowork
- Your team’s real tasks, not demos
- Something working after every session
- Monthly retainer, cancel anytime
Side-by-Side Builds
For that one workflow you want handled now
- We build a specific workflow with your team
- Quoting, invoicing, email triage, reporting & more
- Documented so anyone can run it
- Handed off — you own it, not us
- Priced per workflow
What would you do with ten hours back a week?
Tell us about your biggest tangle and we’ll reply within one business day. Every assessment starts with a quick call at no charge — before you commit to anything, we make sure it’s a fit and get a few basics down, so the on-site visit is time well spent. The assessment itself is a flat $500, credited toward any plan. Worst case, you spend $500 and get a written list of exactly where your business is losing time. What’s an hour of your week worth — and how many does the paperwork take?
Rather pick a time right now? Book a quick call. Prefer email? Write to help@untangledwork.com.